Refund & Exchange Policy
Thank you for shopping with Royal Dry Fruits.
We genuinely appreciate your trust in us, and we want you to be fully satisfied with your purchase. However, if something isn’t quite right, we’re happy to offer exchanges under the conditions outlined below.
Return Eligibility
You may return items within 7 days of purchase for an exchange. To qualify, the item must be:
Unused and unopened
In its original packaging
With all original labels and tags intact
How to Request a Return
Email Us at: info@palevioletred-ape-666363.hostingersite.com
Include your order number, reason for return, and any relevant photos (if the item was damaged or incorrect).
We’ll respond with a Return Authorization (RMA) number and instructions.
Pack the item securely in its original box, include proof of purchase, and ship it to the following address:
Royal Dry Fruits
[Insert your updated store address here]
Karachi, Pakistan
Note: Customers are responsible for return shipping costs. We recommend using a trackable courier for your safety.
Exchange Process
Once we receive and inspect your returned item, we’ll process your exchange within 7 working days. You’ll be notified by email once your exchange is confirmed and dispatched.
Exceptions & Conditions
If your item is damaged or defective upon arrival, please contact us right away to arrange a refund or exchange.
Sale Items: All discounted or sale items are final and not eligible for return or exchange.
Need Help?
Our support team is always here to assist you.
Feel free to reach out for any questions regarding your order, delivery, or return process:
📞 Phone: +92 347 3811510